Employees Report Gaps in Mental Health Coverage

A new GroupHealth survey indicates that many Canadian workers struggle to access mental health services through benefits plans.

Updated on Oct. 28, 2026 in Mental Health

Gouache-painted editorial illustration of unbalanced scales with a stone and a feather, representing health benefits access. — A GroupHealth survey of 1,500 Canadian workers reveals that 32 percent find accessing mental health support through benefits plans harder than physical care. AI Illustration. Upload story photo >

Live Poll

Do you feel your workplace benefits plan provides sufficient access to mental health support?

A GroupHealth survey of over 1,500 employees reveals that 32 percent of Canadian workers find it more difficult to access mental health support than physical health care through their benefits plans. In contrast, 17 percent of participants feel mental health support is easier to obtain, while 51 percent report no difference.

Why it matters

The findings highlight a significant disparity in how workplace benefits plans address the accessibility of mental health resources compared to physical health care. This gap suggests that many employees may face barriers when seeking necessary support for their psychological well-being.

A survey of more than 1,500 employees found that 32 percent face greater challenges accessing mental health care through work benefits compared to physical health coverage. Meanwhile, 17 percent of plan members view mental health support as easier to access, and 51 percent find access levels are the same.

The players

GroupHealth

GroupHealth is an organization that conducts research into employee benefits and workplace wellness initiatives in Canada.

The details

The survey results provide a snapshot of how employees navigate their current corporate benefits packages in Canada. By comparing mental health to physical health access, the data emphasizes the ongoing challenges workers encounter when attempting to utilize employer-sponsored health services.

The survey results were published in October 2026.

Health Landscape

This study examines the limitations of private employer benefits in a country where the Canada Health Act ensures universal access to essential medical services. The findings show that while basic care is guaranteed, employees often struggle with access to additional mental health resources.

Employees may want to review their current workplace benefits handbook to understand specific coverage limits for mental health services. If you find your plan is restrictive, consider speaking with your human resources department to advocate for more inclusive health support.

The takeaway

Workers should proactively verify their benefits coverage to ensure they understand the specific pathways to mental health support. If your workplace plan does not meet your needs, exploring internal feedback channels may help shift company policy toward better mental health parity.