Bombardier Marks 40 Years of Smart Services
The aviation firm celebrated four decades of its maintenance support programs during the NBAA-BACE conference.
Updated on Oct. 21, 2026 in Business Travel
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Bombardier marked the 40th anniversary of its Smart Services programs during the NBAA-BACE conference in Las Vegas. These programs offer maintenance cost coverage and technical support to aircraft operators across the globe.
Why it matters
The milestone highlights the long-term integration of maintenance support into the business aviation sector. By providing predictable cost-per-flight-hour coverage, the program assists owners and operators in managing the operational expenses of their fleets.
The Smart Services programs have logged over 11 million flight hours since the initial launch of the Smart Parts program in 1986. Currently, the company operates 10 service facilities across six countries to support the enrolled fleet.
The players
Bombardier
Headquartered in Montreal, Canada, the company is a global leader in the design and manufacture of business jets.
The details
Smart Services programs cover a broad range of aircraft needs, including component exchanges, avionics, tires, brakes, and corrosion protection. The Elite tier expands this further to include landing gear overhauls and technical publications, with every customer assigned a dedicated account manager.
Timeline
The Smart Parts program was originally launched in 1986.
The NBAA-BACE conference began in Las Vegas on October 20, 2026.
Bombardier celebrated the 40th anniversary on October 21, 2026.
The NBAA-BACE conference concludes on October 22, 2026.
Travel Outlook
The aviation industry is increasingly focused on the shift toward cost-per-flight-hour maintenance models to ensure operational stability. Bombardier’s longevity in this space reflects a broader move to secure long-term service agreements with operators.
Operators enrolled in these programs benefit from predictable maintenance costs and streamlined access to technical publications and parts. Customers should consult their dedicated account managers to review coverage eligibility for specific system overhauls and service facility access.
The takeaway
Bombardier plans to continue its investment in customer support solutions as it grows its aftermarket footprint. Aircraft owners should evaluate if such service programs align with their fleet's flight hour usage and long-term maintenance requirements.
Further reading
Learn more about the latest developments in Business Travel for Canadian corporate operations.
More information
Find additional details regarding program specifications at Bombardier product and service information.
Live Poll
Is it worth paying for long-term maintenance service programs for your high-value assets?
