Accenture Wins A$36.2M Digital ID Contract

The Australian Taxation Office has awarded Accenture a one-year contract worth A$36.2 million for digital identity services.

Updated on Nov. 10, 2026 in Cybersecurity

Accenture Wins A$36.2M Digital ID Contract

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Should the government keep spending heavily on digital ID systems?

The Australian Taxation Office awarded Accenture a new one-year contract worth A$36.2 million (US$25.1 million) for digital identity services. The deal follows two earlier ATO contracts with Accenture, bringing total ATO digital ID contracts above A$224 million.

Why it matters

The contract supports the continued operation of digital identity services that Australians use to access around 250 government services. Government investment in the digital ID program now exceeds A$1 billion.

The new contract sits within more than A$224 million in total ATO digital ID contracts, and myID and the Relationship Authorisation Manager received an additional A$357 million in the May Budget. Whether the four extension options will be exercised, which would raise the total value, has not been stated.

The players

Accenture

A multinational professional services company that has held several Australian Taxation Office digital identity contracts.

Australian Taxation Office

The federal agency that manages the myID app and the Relationship Authorisation Manager within Australia's digital ID system.

The details

The contract covers digital identity services for the next 12 months and follows an earlier 2023 Accenture agreement valued at A$29.6 million, which rose above A$100 million through six amendments. The ATO manages the myID app and the Relationship Authorisation Manager, and legislation establishing the digital ID framework was passed in 2024.

Timeline

  1. 2023: First Accenture digital identity contract signed at A$29.6 million.

  2. 2024: Legislation establishing the digital ID framework passed.

  3. May: Government allocated an additional A$357 million to myID and the Relationship Authorisation Manager in the Budget.

  4. December: Earlier Accenture digital identity contract scheduled to expire.

  5. 1 December: Government Digital ID opens to private businesses and identity providers.

Roadmap

The contract continues the operational phase set in motion by the 2024 digital ID legislation, which created the framework now used to access around 250 government services. Its cumulative value, now above A$224 million for ATO contracts alone, shows how spending has grown since the framework was introduced.

Businesses that use myID for customer verification will begin paying transaction fees by January 2027. Australians who rely on myID to access government services will continue using the same system while the contract runs.

The takeaway

Government digital identity spending in Australia has grown well beyond its original contract values, so the value of any future extensions is worth tracking. Readers who use myID should watch for the transaction fees that begin in January 2027.

What happens next

Government Digital ID opens to private businesses and identity providers on 1 December, and the earlier Accenture digital identity contract is scheduled to expire in December.

Further reading

For related coverage, explore Cybersecurity news on Australia's digital identity and government technology spending.

Source note: This article includes information reported by Biometric Update.

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Should the government keep spending heavily on digital ID systems?