Australian Firms Redesign Work Around AI

A Deloitte survey of 3,500 global leaders finds Australian organisations are reshaping processes and jobs around artificial intelligence.

Updated on Nov. 9, 2026 in Artificial Intelligence

Australian Firms Redesign Work Around AI

Live Poll

Would you be comfortable letting AI handle routine tasks in your own job?

Deloitte's State of AI in the Enterprise report found 39% of Australian organisations are redesigning several key processes around AI. Some 73% of Australian leaders expect AI to handle most routine knowledge work tasks within three years.

Why it matters

The findings suggest AI is moving beyond being a technology add-on into the structure of how Australian businesses organise their operations and workforces. Shorter decision cycles and job redesign could change how work is allocated across the economy.

Of 3,500 global leaders surveyed, 81% say AI has improved decision-making speed and 71% of companies track total AI inference and API spend. The report does not break down how many organisations hold formal AI spending budgets, and that gap leaves the cost picture incomplete.

The players

Deloitte

Deloitte is a global professional services network that publishes research on enterprise technology trends, including its State of AI in the Enterprise report.

The details

Deloitte surveyed 3,500 global leaders for the report. Among Australian organisations, 38% allow AI to act autonomously without human approval to a moderate degree, and 60% have redesigned jobs around AI capabilities to at least a moderate degree.

Timeline

  1. January 2026: 20% of organisations reported revenue gains from AI.

  2. Next 12 months: Australian leaders expect their organisation's AI capability to increase moderately or significantly.

  3. Within three years: AI expected to handle most routine knowledge work tasks.

The Tech Race

The findings extend Deloitte's State of AI in the Enterprise series, which tracks whether enterprises are moving from deploying AI tools to redesigning how work is done. The Australian figures show that shift is underway locally as well as globally.

Workers in routine knowledge roles may see AI take on a growing share of their tasks within three years, the survey suggests. Employees should also expect more autonomous AI systems in workflows, with accountability for errors still unclear at many firms.

The takeaway

Organisations that treat AI as a redesign of work rather than a software purchase are the ones reporting faster decisions. Workers and managers should clarify who is accountable when an AI system makes a costly error.

Further reading

For more on how businesses are putting these tools to work, see Artificial Intelligence coverage.

Live Poll

Would you be comfortable letting AI handle routine tasks in your own job?