ANZ Pledges Regional Branches Until 2030

The bank commits to keeping a branch presence in every regional community where ANZ or Suncorp operates through December 2030.

Updated on Nov. 6, 2026 in Banking

Screen-print poster illustration of a plain low-rise brick building at the end of a quiet regional main street, with a wooden bench and open sky, in mustard, teal, and cream. — ANZ pledged on Tuesday to keep a branch presence in every regional community where it or Suncorp operates until December 2030, and will open a new branch in Bendigo. AI Illustration. Upload story photo >

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ANZ has pledged to maintain a branch presence in every regional community where it or Suncorp Bank operates until December 2030. The commitment covers at least two branches in regional communities above 100,000 people and at least three in those above 200,000.

Why it matters

Banks have faced criticism over regional branch closures in recent years, and some communities have been left without any of the big four banks. The pledge comes as rivals Westpac, the Commonwealth Bank and NAB have made their own commitments against closures.

The commitment sets population thresholds of 100,000 and 200,000 for minimum branch numbers through December 2030. Up to 19 regional locations currently host both ANZ and Suncorp branches, and some may be combined from August 2027.

The players

ANZ

ANZ is one of Australia's big four banks, which recently acquired Suncorp Bank.

Suncorp Bank

Suncorp Bank is a regional Australian bank that ANZ recently acquired.

National Australia Bank (NAB)

NAB is one of Australia's big four banks, which has committed to no regional branch closures until at least 31 July 2027.

The details

Existing Suncorp Bank agency owners will be offered extensions of their arrangements until the end of 2030, and agencies that decline will not be replaced. ANZ will also open a new branch in Bendigo, Victoria. Agencies provide third-party face-to-face services separate from the branch network.

Late 2025: Westpac and the Commonwealth Bank promised no regional branch closures until 2030.
6 November 2026: ANZ announced its branch presence pledge.
31 July 2027: NAB's no-closure commitment runs until at least this date.
August 2027: Earliest possible combining of some overlapping ANZ and Suncorp regional branches.
December 2030: ANZ's branch presence pledge and agency extensions end.

Market Landscape

The pledge follows a wave of regional branch closures by Australia's big four banks, which prompted Westpac, the Commonwealth Bank and NAB to issue their own no-closure commitments. ANZ's move extends that competitive pattern to communities served by the Suncorp Bank network it recently acquired.

Customers in regional towns with ANZ or Suncorp branches can expect those branches to remain open until December 2030, subject to the population thresholds. Customers at locations where branches may be combined from August 2027 should watch for notice of any changes to their local service.

The takeaway

Regional customers should check whether their local branch is among the locations that may be combined from August 2027. Keeping an eye on bank commitments can help households plan how they bank locally.

What happens next

NAB's commitment runs until at least 31 July 2027, and some overlapping ANZ and Suncorp regional branches may be combined from August 2027. ANZ will report its full-year results on Monday, and all four big banks face their yearly Senate grilling next week.