Simpro Launches JustDo AI Agent for Trades Software
The AI operations agent is built into three trades-management platforms and takes plain-English or attached-document requests from office staff.
Updated on Nov. 9, 2026 in Job Search
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Simpro Group has launched JustDo, an AI operations agent built into Simpro Lightning, BigChange Lightning and AroFlo Lightning. Early Access opens November 9, 2026, with general access expected in the following few weeks.
Why it matters
The tool targets the manual re-keying of incoming requests into field-service management software, a major source of administrative workload for trades businesses. Simpro Group positions it as a way to reduce that load while keeping human approval on sensitive actions.
Simpro Group's internal benchmark puts administrative work at about 18.5 hours a week per business, while trades businesses average around 6% net margins. A YouGov survey in State of the Trades 2026 found 30% of U.K. respondents named errors affecting customers as their top AI concern, but the announcement did not detail how the benchmark was measured.
The players
Simpro Group
Simpro Group is a trades-business software company whose field-service management platform JustDo is built into.
The details
JustDo lets office staff type or speak a request, or attach an email, photo, PDF or spreadsheet, and it checks existing records before creating new ones. Each action is previewed before it is saved, and sensitive or hard-to-undo actions wait for approval. It works inside each business's own records through platform APIs and within each user's existing permissions.
Timeline
November 9, 2026: Early Access opens for Simpro, BigChange and AroFlo Lightning customers.
Within the following few weeks: General access to JustDo is expected to follow.
Market Landscape
JustDo is built into Simpro Lightning, BigChange Lightning and AroFlo Lightning, placing the AI layer inside the field-service management tools these three vendors already sell to trades businesses. The launch positions Simpro Group to compete on automating back-office work rather than on scheduling software alone.
Office staff at trades businesses using Simpro, BigChange or AroFlo Lightning could see less manual re-keying of emailed requests once JustDo is available to them. Credit pricing for the agent was not disclosed, so the cost to customers remains unclear.
The takeaway
Trades businesses weighing AI tools should look at how a product handles approval for sensitive actions and what its credit pricing will cost once general access arrives. Admin load and error risk are both central to whether such tools pay off.
What happens next
Early Access to JustDo opens November 9, 2026, with general access expected within the following few weeks.
Further reading
For broader context on workplace roles and hiring, browse Job Search coverage.
Source note: This article includes information reported by Commercial Integrator.
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