United Airlines to End Service to Tulum by January

The airline will terminate its two remaining routes to Tulum International Airport in early 2027.

Updated on Oct. 30, 2026 in Mexico

Bold vector editorial illustration of an airplane silhouette on a wide, empty runway, evoking the reduction of airline services.
United Airlines will terminate its remaining routes to Tulum International Airport in early 2027, citing sustained low passenger demand and high operational costs. AI Illustration. Upload story photo >

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United Airlines will cease flight operations to Tulum International Airport, ending its year-round Houston route on January 2 and its seasonal Newark service on January 24. This withdrawal follows a trend of reduced airline service at the airport due to lower-than-expected passenger demand.

Why it matters

Airlines are scaling back services to the region as the local tourism sector experiences a slump and operational costs at the airport remain high. This consolidation leaves travelers with fewer direct options for visiting the popular destination.

United Airlines currently operates two services to the airport, which is located 12 miles southwest of Tulum and features a 12,000-foot terminal. The distance of the Houston to Tulum flight is 831 miles, while Cancun International Airport remains an alternative hub 78 miles to the north.

The players

United Airlines

United Airlines is a major American carrier that operates an extensive network of domestic and international routes.

Grupo Olmeca Maya Mexica

Grupo Olmeca Maya Mexica is the state-backed entity responsible for the operation and management of the airport.

Aeromexico

Aeromexico is the flag carrier of Mexico that has previously ended all its flight services to the airport.

Volaris

Volaris is a low-cost Mexican airline that is also scheduled to terminate its service from Guadalajara.

The details

United Airlines joins other carriers, including Aeromexico and Volaris, in retreating from the airport. High operational costs and a cooling regional tourism market have made it difficult for airlines to sustain the current volume of flights.

Timeline

  1. December 2023: Tulum International Airport opened for commercial flights.

  2. April 2024: United Airlines launched its service to the region.

  3. 2025: Over 170,000 passengers flew between Tulum and Mexico City.

  4. January 2, 2027: United Airlines will terminate its service from Houston.

  5. January 24, 2027: United Airlines will terminate its service from Newark.

Travel Outlook

The withdrawal of major carriers follows the 2024 opening of Tulum International Airport, which initially sought to decentralize tourism from the congested Cancun hub. This decline in service highlights a departure from the rapid expansion period that defined the airport's first year of operation.

Travelers with existing reservations on these United Airlines routes should prepare to rebook through the nearby Cancun International Airport, located 78 miles north. You should check your email for automated refund or rerouting notifications from the airline as these service dates approach.

The takeaway

Travelers heading to the region should remain flexible with their arrival airports as airlines adjust their schedules to match shifting demand. Always consider booking flights to major regional hubs like Cancun to ensure backup transit options remain available.

Further reading

For more on regional travel shifts, see our Mexico coverage.

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Do you believe new regional airport projects are necessary investments for your country?