Pacific Life Re Restructures Global Protection Leadership
The company appointed new regional general managers and a global pricing, underwriting, and claims officer.
Updated on Oct. 29, 2026 in People
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Pacific Life Re has reorganized its global Protection business to better align technical functions with client-facing roles. The company appointed several new regional general managers and a new chief officer for pricing, underwriting, and claims.
Why it matters
The leadership changes aim to better support diverse client needs across global markets. The restructuring addresses evolving customer expectations and shifting distribution models by improving coordination.
The company established a unified global leadership position for pricing, underwriting, and claims. These appointments span five distinct international regions including South-east Asia, Australia, Europe, Korea, and Japan.
The players
Jia Yi Tan
Jia Yi Tan serves as the new chief pricing, underwriting and claims officer for the Protection business.
Jane Cheng
Jane Cheng has been appointed as the general manager of Protection for South-east Asia.
Jonathan Sen
Jonathan Sen is the new general manager of Protection for Australia.
Mala Thurston
Mala Thurston serves as the general manager of Protection for Europe.
Kenichi Kim
Kenichi Kim acts as the general manager of Protection for Korea and Japan.
The details
The new structure consolidates pricing and underwriting under a single global leadership team, tasking them with streamlining coordination. By centralizing these core technical functions, Pacific Life Re intends to ensure more consistent service delivery across its international markets.
Timeline
Pacific Life Re announced the leadership changes on October 29, 2026.
Market Landscape
This reorganization follows the industry trend of centralizing technical underwriting functions to improve global risk management consistency. The move positions the company to compete more effectively against global peers by standardizing operational models.
Clients can expect more streamlined service as the company integrates its pricing and claims functions. These leadership adjustments are designed to ensure consistent product delivery and underwriting standards across the company's regional markets.
The takeaway
Centralizing technical functions is a common strategy for firms looking to increase operational agility in response to market changes. Businesses often use these restructurings to bridge the gap between back-office underwriting accuracy and front-line client expectations.
Further reading
For more on industry shifts, visit the People section.
Source note: This article includes information reported by ReinsuranceNe.
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