Gartner Names Infios a 2026 Customers' Choice
Infios receives high marks for its warehouse management systems in the latest Gartner report.
Updated on Oct. 25, 2026 in Consumer Electronics
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Gartner has designated Infios as a Customers' Choice in its 2026 Voice of the Customer for Warehouse Management Systems. The software provider maintained a high approval rating based on recent user feedback.
Why it matters
The recognition highlights the platform's sustained performance and reliability in a competitive market for logistics software. It signals to potential adopters that the vendor meets rigorous industry standards for quality and service.
Infios earned a 93% willingness to recommend rating from users. This score follows an 18-month consideration period ending July 31, 2026, which included a total of 31 customer reviews.
The players
Infios
Infios is a global provider of warehouse management software solutions designed to optimize logistics and supply chain operations.
Gartner
Gartner is a global research and advisory firm that provides actionable insights to help business leaders navigate digital transformation and technology adoption.
The details
To earn the distinction, Infios was required to meet or exceed market averages on two specific performance axes defined by Gartner. In addition to the new award, the firm was also named a Leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems.
Timeline
Infios previously earned this distinction in 2023.
The company also received the award in 2025.
The review consideration period concluded on July 31, 2026.
Gartner announced the latest recognition on October 25, 2026.
The Tech Race
This recognition cements the role of Infios within the broader competitive landscape of supply chain automation. By consistently appearing in the Gartner Magic Quadrant for Warehouse Management Systems, the company maintains its position against major software rivals.
The designation helps logistics managers and IT professionals identify vetted software that meets established performance benchmarks. For organizations considering new warehouse infrastructure, this rating provides a baseline of verified user satisfaction and reliability.
The takeaway
Reliable warehouse software is essential for maintaining efficient supply chain operations in a global economy. Businesses should leverage industry benchmarking reports to confirm that their chosen vendors align with current technical requirements.
Further reading
For more on industry leaders and software evaluations, browse the Consumer Electronics section.
Source note: This article includes information reported by Warehouse & Logistics News | Warehouse and Logistics News is the magazine for the UK warehouse and logistics industry.
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