Manulife Launched Proprietary Enterprise AI Platform
The insurer aims to scale AI-driven tools globally to reach $1 billion in cumulative enterprise value by 2027.
Updated on Oct. 14, 2026 in Artificial Intelligence
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Manulife has debuted a new enterprise AI platform designed to let teams across its global markets build, deploy, and manage applications. The company has already reached $300 million in AI-generated value as of the end of 2025.
Why it matters
The platform streamlines the adoption of approved AI tools by allowing reuse across regions while ensuring security, risk, and governance compliance. This centralized approach reduces development times and aims to scale efficiencies for customers and staff.
Manulife has integrated three specialized tools into the platform, including a Quick Quote service for US life insurance and a sales assistant in Singapore. The company also expanded access to Microsoft 365 Copilot for over 30,000 employees.
The players
Manulife
A leading international financial services group that provides insurance and asset management services.
Microsoft
A global technology corporation that provides enterprise software and cloud computing services to businesses.
The details
The new architecture allows internal teams to share applications that have already met regulatory and security benchmarks. By creating a common environment for AI deployment, the firm hopes to minimize friction while scaling proven innovations across its international operations.
Timeline
By December 31, 2025, the firm achieved $300 million in AI-generated value.
In June 2026, Manulife was ranked as a top life insurer for AI maturity.
The company announced a five-year agreement with Microsoft in July 2026.
Manulife launched its proprietary enterprise AI platform on October 13, 2026.
The company targets reaching $1 billion in AI-generated value by 2027.
The Tech Race
The firm’s platform follows the high maturity standards identified in the 2026 Evident AI Index for Insurance, where the company ranked third overall. This launch represents a shift from experimental AI pilots to centralized enterprise infrastructure within the insurance sector.
Employees across the firm will experience improved workflows as repetitive tasks are automated by new internal tools. Customers may see faster service turnarounds, such as preliminary life insurance quotes, as these AI-driven features are deployed more widely.
The takeaway
Centralizing AI governance allows large organizations to scale successful tools without repeating lengthy security approval cycles. Companies prioritizing shared enterprise environments can accelerate development while maintaining strict control over data risk.
Further reading
Learn more about the latest innovations in Artificial Intelligence.
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