Automation Anywhere Will Acquire Boost.ai in Q4 2026
The company plans to integrate voice and conversational AI capabilities to drive autonomous business operations.
Updated on Oct. 8, 2026 in Robotics
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Automation Anywhere has entered into a definitive agreement to acquire conversational AI provider Boost.ai from Nordic Capital. The transaction, expected to close in the fourth quarter of 2026, aims to enhance enterprise automation capabilities.
Why it matters
This move supports the strategic goal of enabling business functions to operate up to 80% autonomously. By integrating voice and conversational AI, the platform seeks to connect AI assistants directly to complex front- and back-office processes.
Boost.ai supports more than 36 languages and has maintained a production resolution rate above 90%. The technology has earned a place in Gartner's Magic Quadrant for Conversational AI Platforms for four consecutive years.
The players
Automation Anywhere
An enterprise software company that provides a platform for intelligent automation and AI agent orchestration.
Boost.ai
A conversational AI software company that specializes in virtual agents for customer service and internal support.
Nordic Capital
A private equity firm that serves as the current owner of Boost.ai prior to the acquisition.
Gartner
A global research and advisory firm that evaluates technology providers through its recurring Magic Quadrant reports.
The details
The acquisition combines Boost.ai's conversational expertise with Automation Anywhere's platform, which serves over 4,000 customers across 90-plus countries. This integration follows the company's late 2025 acquisition of Aisera as part of a broader strategy to scale AI-driven workflows.
Timeline
The acquisition of Boost.ai is expected to close in the fourth quarter of 2026.
Automation Anywhere acquired Aisera in late 2025.
Automation Anywhere released Q2 FY27 performance results.
The Tech Race
This acquisition reflects a broader consolidation trend in the conversational AI space, where automation platforms are aggressively integrating voice and chat capabilities to stay competitive. It marks a shift from simple task-based bots to sophisticated agents capable of handling 80% of business tasks.
Enterprise users can expect increased efficiency as AI agents gain the ability to navigate internal systems with conversational commands. This integration reduces the need for manual inputs in back-office workflows, potentially accelerating response times for customer interactions.
The takeaway
Enterprises are rapidly pivoting toward agentic AI to bridge the gap between simple task automation and fully autonomous business processes. Companies looking to implement these tools should prioritize platforms that demonstrate consistent resolution rates across multiple languages.
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