Userful Launched Four New Infinity Platform Apps
The company expanded its enterprise software suite with new automation and communication tools for operations.
Updated on Oct. 7, 2026 in Remote Work
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Userful Corporation has released four new applications for its Infinity Platform, including tools for workflow automation, communication, and operator workstation control. The expansion aims to better connect real-time intelligence with coordinated action for global operations teams.
Why it matters
Organizations are increasingly seeking ways to integrate digital workflows with physical operations through localized, air-gapped AI processing. By consolidating these functions, the company aims to bridge the gap between data collection and automated responses in secure environments.
The new uConduct 2.0 application achieves operational latency of less than 100 milliseconds for workstation routing. The company expects the inclusion of Enhanced Support by 2027 to lower total solution costs by 15 to 20 percent.
The players
Userful Corporation
This company develops enterprise software platforms designed to manage visual information and operational workflows.
NVIDIA
This technology firm provides the hardware processing power utilized by the InfinityAI system.
The details
The new releases consist of React, a no-code workflow automation engine, and Notifications, which handles SMS and email communications. Additionally, the suite adds uTouch for touchscreen frontline operations and uConduct 2.0, which allows operators to organize live content sources into configurable grids.
Timeline
Userful announced the platform expansion on October 7, 2026.
Enhanced Support will be included across all license tiers in 2027.
Market Landscape
This release follows the company's established commitment to the SOC 2 Type 2 compliance standard for its data-handling platforms. The expansion positions the firm to compete in the growing market for secure, air-gapped enterprise automation.
Businesses using the Infinity Platform can expect to see lower total solution costs by 2027 due to changes in support licensing. Operations teams will gain the ability to deploy no-code automation and integrated workstation controls through their existing HP, cloud, or virtual hardware setups.
The takeaway
The move toward no-code automation allows non-technical teams to build complex operational triggers without heavy programming investment. Organizations should review their existing platform licenses to prepare for the cost-saving support structure changes arriving next year.
Further reading
Learn more about evolving Remote Work strategies for global operations.
Source note: This article includes information reported by EEJournal.
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