Gazelle USA Recalled Urban Arrow Electric Cargo Bikes
The importer issued a recall for over 1,000 electric cargo bikes due to a faulty seat post clamping mechanism.
Updated on Oct. 6, 2026 in Auto Parts
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Gazelle USA has recalled 1,032 Urban Arrow electric cargo bikes in the United States and 134 units in Canada. The action follows reports of a front bolt in the seat post clamping mechanism that can break, potentially causing the seat to loosen while riding.
Why it matters
The recall addresses a safety defect that could lead to a rider losing control of the electric bicycle if the seat unexpectedly loosens. While nine reports of damage to the saddle connection have been received, there have been no reported injuries.
The recalled Dutch-manufactured cargo bikes retailed for approximately $9,000. Owners are advised to contact Gazelle USA at 800-838-5388 regarding the free replacement seat post and saddle.
The players
Gazelle USA
This is an importer of electric bicycles headquartered in Santa Cruz, California.
The details
The front bolt in the seat post clamping mechanism is prone to breakage, which causes the seat to loosen during operation. Gazelle USA is providing a free replacement seat post and saddle, which owners can install themselves or have serviced by a dealer.
Timeline
The affected electric cargo bikes were sold between 2016 and 2022.
Roadmap
The recall of Urban Arrow electric cargo bikes demonstrates the challenges of ensuring hardware integrity in premium utility e-mobility products. As demand for high-end electric transport grows, manufacturers face increased scrutiny regarding the durability of structural components.
Owners who purchased these $9,000 bicycles should cease using them if the seat post exhibits signs of wear or instability. The free replacement kit can be installed at home or by a professional dealer to resolve the safety issue.
The takeaway
Owners of the affected electric cargo bikes should verify their seat post assembly to prevent potential mechanical failures. Always prioritize manufacturer-provided safety repairs to maintain the structural integrity of high-value transport equipment.
Further reading
For more information on industry safety standards, visit our Auto Parts section.
Source note: This article includes information reported by NJ.
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