Monisha Shah Urged Global Regulators to Anticipate AI Risks

Legal Services Board chair calls for proactive oversight as artificial intelligence reshapes the legal sector.

Updated on Oct. 1, 2026 in Artificial Intelligence

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Legal Services Board chair Monisha Shah has urged international regulators to prioritize consumer protection and proactive oversight as artificial intelligence begins to fundamentally reshape the global legal sector. AI Illustration. Upload story photo >

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Legal Services Board chair Monisha Shah has called on international regulators to prepare for the risks posed by artificial intelligence. She argued that authorities must prioritize consumer protection while supporting legal technology innovation.

Why it matters

AI is rapidly transforming how legal services are delivered, priced, and accessed globally. This shift forces regulators to confront critical questions regarding quality, accountability, and transparency in legal practice.

Technology is now actively shifting the landscape of legal service delivery and consumer accessibility. AI integration specifically introduces complex variables concerning service quality, professional accountability, and consumer transparency.

The players

Monisha Shah

She serves as the chair of the Legal Services Board.

Legal Services Board

This organization is responsible for overseeing the legal services sector and was the subject of a critical independent review.

International Conference of Legal Regulators

This professional body hosts international experts to discuss and coordinate regulatory standards for the legal industry.

The details

Addressing the International Conference of Legal Regulators, Shah advocated for a forward-looking mindset to identify and mitigate systemic challenges before they manifest. This appeal follows a July independent review that highlighted previous failures by the Legal Services Board, such as the cases of Axiom Ince and SSB Law.

Timeline

  1. July 2026: An independent review of the Legal Services Board concluded the organization fell short of expectations.

  2. October 1, 2026: Monisha Shah spoke at the International Conference of Legal Regulators.

The Tech Race

The call for proactive oversight follows the regulatory failure of Axiom Ince, which serves as a cautionary benchmark for current governance. This appeal marks an attempt by the Legal Services Board to pivot toward a more anticipatory model amid rapid technological change.

As legal services become increasingly automated, consumers may face new challenges in verifying the quality and transparency of their legal counsel. These regulatory shifts aim to ensure that professional standards are maintained even as software replaces traditional manual processes.

The takeaway

Proactive regulation is essential as legal systems integrate complex software models that impact human rights and financial outcomes. Readers should monitor how professional governing bodies adopt new standards for accountability in the age of automation.

Further reading

Explore the evolving landscape of Artificial Intelligence to understand how new technologies impact professional oversight.

Source note: This article includes information reported by Today's Conveyancer.

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