Dave & Buster's Adopted Centralized Security Platform
The entertainment chain implemented the Securitime platform in 2025 to streamline its security workforce management.
Updated on Sept. 25, 2026 in Business Strategy
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In 2025, Dave & Buster's implemented the Securitime workforce management platform to centralize security operations across its global venues. This transition replaced fragmented, location-level oversight with a unified system for tracking attendance and vendor compliance.
Why it matters
The move addressed the need for standardized vendor accountability as the company scaled its operations. Centralization provides corporate leadership with necessary visibility into security performance and costs across more than 200 locations.
Dave & Buster's manages security for over 200 venues across the U.S., Canada, and Puerto Rico by working with 18 contracted security providers. The new management platform is projected to save the company more than $400,000 annually.
The players
Dave & Buster's
This American restaurant and entertainment business operates a chain of venues that feature both dining and arcade-style gaming.
Securitime
This is a workforce management platform specifically designed to help companies track attendance and oversee security operations.
The details
Prior to the 2025 implementation, the company relied on decentralized email communications between individual stores, vendors, and corporate teams to manage security incidents and attendance. The new platform integrates scheduling, shift adherence, and vendor reporting into a single enterprise-wide management system.
Timeline
The Securitime platform was implemented in 2025.
Market Landscape
This transition aligns with a broader industry trend where large-scale hospitality firms leverage unified management software to replace decentralized oversight models. By consolidating 18 disparate vendors, Dave & Buster's positions itself to improve operational efficiency and cost control against competitors.
The transition to a unified security system aims to improve venue safety and operational efficiency without directly impacting customer retail prices. Patrons can expect more consistent security coverage and potentially better-managed facility operations during their visits.
The takeaway
Standardizing vendor oversight through digital platforms is a common lever for large entertainment chains to control operational expenses. Companies scaling across international borders often find that moving away from location-specific email reporting is essential for maintaining consistent corporate compliance.
Further reading
Learn more about organizational efficiency at Business Strategy.
Source note: This article includes information reported by Security Info Watch.
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