ReturnPro Has Acquired Technology Firm iF Returns
The Miami-based company purchased the Madrid startup to expand its retail exchange and return services.
Updated on Sept. 21, 2026 in Couponing
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ReturnPro announced its acquisition of iF Returns, a Spanish technology firm specializing in retail return management. The deal integrates European exchange technology into the Miami company's existing global supply chain platform.
Why it matters
The acquisition aims to facilitate ReturnPro's international expansion while strengthening its technology offerings for United States retail partners.
iF Returns currently serves more than 200 brands across Europe, while ReturnPro has recovered over $5 billion for its partners. The acquired technology is capable of converting 30-40 percent of potential refunds into product exchanges.
The players
ReturnPro
This Miami-based supply chain company manages logistics and retail recovery, having processed over 45 million units for partners.
iF Returns
A Madrid-based technology company that specializes in converting product returns into exchanges for over 200 European brands.
Jelle Schoenmaker
He serves as the Chief Executive Officer of ReturnPro International and will oversee the integration of the two companies.
The details
ReturnPro plans to deploy iF Returns' front-end software across its U.S. customer base to improve consumer retention rates. The founders of the Madrid-based startup will remain in leadership roles to manage the European business unit under CEO Jelle Schoenmaker.
Timeline
ReturnPro announced the acquisition of iF Returns on September 21, 2026.
Culture Shift
This acquisition reflects the broader industry move toward the adoption of sophisticated re-commerce and automated reverse logistics platforms to reduce margin erosion. Companies are increasingly prioritizing technology that prevents total revenue loss during the customer return process.
Shoppers at major retail brands may soon encounter smoother exchange processes and more incentives to swap unwanted items for new products instead of processing simple refunds. These updates could save consumers time during the returns process while increasing the availability of store credit and exchange options.
The takeaway
Retailers are moving toward automated systems that prioritize keeping sales value within the store rather than losing it to full returns. For consumers, this shift often results in more convenient options for product exchanges.
Further reading
Learn more about the evolving strategies in retail savings and management in our Couponing section.
Live Poll
Do you avoid shopping with retailers that have difficult or restrictive return policies?
