First Focus and Integris Completed Merger Agreement
The managed service providers finalized their international business consolidation on September 1, 2026.
Updated on Sept. 21, 2026 in Remote Work
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Managed service provider First Focus completed its merger with the U.S.-based firm Integris on September 1, 2026. The combined companies have unified their corporate branding under the Integris name.
Why it matters
This partnership merges global service capabilities with local expertise to accelerate innovation in cybersecurity, artificial intelligence, and automation. The union aims to leverage existing support models to enhance service delivery for their collective client base.
First Focus previously supported over 1,000 small to medium business customers and was ranked the top managed service provider in Australia for nine consecutive years by Cloudtango.
The players
Ross Sardi
He is the former CEO of First Focus who now serves as the Managing Director for Australia and New Zealand and Chief Innovation Officer for the combined group.
Integris
This is a United States-based managed service provider that has become the unified brand name for the merged entity.
First Focus
This is a managed service provider that operated across Australia and New Zealand before merging into the Integris group.
Cloudtango
This organization tracks and ranks managed service providers, having recognized First Focus as the top provider in Australia for nine straight years.
The details
The business operates using a pod-based delivery model that provides each customer with a semi-dedicated team to maintain a same-day support service level agreement. The company currently manages operations across Australia, New Zealand, the United States, and the Philippines.
Timeline
The merger agreement was initially announced in April 2026.
The merger agreement was completed on September 1, 2026.
Market Landscape
This merger follows the ongoing consolidation trend in the managed service provider market as firms seek to scale global delivery models. By unifying under the Integris brand, the group positions itself to compete more aggressively against larger international tech rivals.
Existing customers of First Focus can expect continuity through the established pod-based delivery model and same-day support agreements. The integration also promises users access to expanded technical resources in artificial intelligence and cybersecurity.
The takeaway
The merger highlights how regional tech leaders are increasingly integrating into larger international platforms to provide specialized automation services. Customers benefit most from the combination of local dedicated support teams and broader global cybersecurity innovation.
Further reading
Learn more about the evolving Remote Work industry and global digital support trends.
Source note: This article includes information reported by ITnews.
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